Flow Finch LLC Privacy Policy
At Flow Finch LLC, we take your privacy very seriously. In the Flow Finch LLC privacy policy, you’ll know what information we collect, share with others, and how we use it to provide Rulefinch.
Scope of this Privacy Policy
Flow Finch LLC (“Flow Finch LLC,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website and services (collectively, our “Platform”). Your use of our Platform is also subject to any agreement you have with us. This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Rulefinch users (“Users”). It applies to our customers and clients (“Customers”) and to visitors to our website (“Website Visitors”). By using the Platform, you agree to the Privacy Policy and any future amendments and additions.
1. Information You Provide to Use the Rulefinch Platform
1.1. Information Provided by Customers
- Registration and Profile Information. When you sign up for Rulefinch as a Customer, you provide your name, email address, physical address, and phone number.
- Payment Information. If you add a payment card to your Rulefinch account, a third-party payments service provider receives your card information. To help keep your financial data secure, we never store full payment card information on our servers.
1.2. Information Provided by All Users
- Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Support team, we will receive your name, email address, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.
- Contact Form. If you submit the contact form on our website, we receive the information you enter, such as your name, email address, company, message, and any file you attach. Contact form submissions are processed by a third-party form provider.
2. Information Rulefinch Platform Collects
2.1. Information We Collect When You Use Our Platform
- Device Information. We receive information from Users’ devices, including IP address, web browser type, operating system version, and unique device identifiers.
- Usage Information. We automatically receive information about your interactions with our Platform, such as the pages or other content you view, and the dates and times of your visits, to help us understand how you use our Platform, help us improve our Platform, and provide you information about our Platform.
- Information from Cookies and Similar Technologies. We and our service providers may collect information through the use of “cookies” and similar technologies to understand how you navigate through and interact with our Platform, to learn what content is popular, for authentication and advertising purposes, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use our Platform. We also use cookies for data analytics purposes, including from other analytics tools. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Platform.
3. How We Use Information We Collect From Users
3.1. Uses of Information Collected from All Users
We may use the information we collect from all Users to:
- Provide, improve, expand, and promote our Platform;
- Analyze how you use our Platform;
- Communicate with you, either directly or through one of our service providers, including for marketing and promotional purposes;
- Facilitate transactions;
- Respond to support questions;
- Find and prevent fraud; and
- Respond to any issues that may arise while you use our Platform.
3.2. Additional Uses of Customer Information
Additionally, we use the information we collect from Customers to notify them about their account and our services, and for other administrative and marketing purposes, including via phone calls and emails.
4. How Flow Finch LLC Shares Information It Collects From Users
4.1. Service Providers
We share your information with service providers that perform services on our behalf, including all of the uses described in Section 3 above.
4.2. Advertising Partners
We work with third-party advertising service providers to show ads for our Platform that we think may interest you after you visit our Platform. These third-party service providers collect non-personally identifying information from you when you visit our Platform and other online platforms. If you do not wish to receive our personalized ads, please visit their opt-out pages to learn about how you may opt out of receiving personalized ads from member companies.
4.3. Other Sharing
We may share your information with third parties in the following cases:
- Where disclosure is required or appropriate in order to comply with laws, regulations, legal process, or a governmental request;
- With law enforcement officials, government authorities, or third parties, if we think doing so is necessary to protect the rights, property, or safety of Flow Finch LLC, our Users, or the public;
- To protect the security or integrity of our Platform;
- To enforce our agreements and policies, including any agreement you have with us;
- To respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person;
- To investigate and defend ourselves or others against any third-party claims or allegations;
- To provide information about the use of our Platform to Customers or potential business partners in aggregated or de-identified form that cannot reasonably be used to identify you;
- While negotiating or in relation to a business transaction, such as a merger, sale of assets, or bankruptcy; and
- Whenever you consent to the sharing.
5. Your Choices
Profile Information. You can update your profile information by contacting us. If you need to change the email address associated with your account, please contact us via sales@rulefinch.com.
Email Subscriptions. You can always unsubscribe from our promotional emails via the link provided in the emails. Even if you opt out from receiving promotional messages from us, you will continue to receive administrative messages from us.
6. Third-Party Links
Our Platform may contain links to other websites, products, or services that we do not have control over. Please be aware that we are not responsible for the privacy practices of such third parties. We encourage you to read their privacy policies before giving them your information.
7. Data Security
We are committed to protecting your information. Even though we take precautions to protect Users’ data, no security measures can be 100% secure, and we cannot guarantee the security of Users’ data.
8. Children’s Privacy
Rulefinch is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe that a child under the age of 13 has given us personal information, please contact us via sales@rulefinch.com.
9. Updates to Our Privacy Policy
We may make changes to this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Last Revised" date at the top of this Privacy Policy. If we make any material changes, we will let you know through the Platform, by email, or other communication. We encourage Users to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the Platform, you are agreeing to this Privacy Policy and any updates we make to it.
10. Contact Flow Finch LLC
Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your choices regarding your information by contacting us at sales@rulefinch.com.